FAQs

Here we have collected the most frequently asked questions about our online store, iHome-Smart. If you have any additional questions, do not hesitate to contact us, we will be happy to help you.

  1. What payment methods are accepted on iHome-Smart? We accept payment by credit or debit card, including Visa, Mastercard and American Express. You can also use secure online payment solutions such as PayPal.

  2. What are the delivery times for orders placed on iHome-Smart? Delivery times vary depending on your location and the shipping method selected. Typically, we aim to process and ship orders within 1-3 business days after your payment is cleared.

  3. Do you offer international delivery? Yes, we deliver our products to many countries around the world. Please note that additional shipping charges may apply for international deliveries outside of our home country.

  4. How can I track my order? Once your order has been shipped, we will send you a confirmation email with a tracking link. You will be able to follow the status of your delivery in real time.

  5. Can I return or exchange a product? Yes, we accept returns and exchanges under certain conditions. Please see our returns policy on our website for more details on how to do this.

  6. How can I contact your customer service? You can contact us using the contact form available on our website, or by sending us an e-mail to the address indicated in the section “Contact” our site. Our customer service team will do their best to answer your questions as soon as possible.

  7. Do you offer any promotions or discounts on your products? Yes, we regularly offer special promotions, discounts and exclusive offers to our customers. Make sure to subscribe to our newsletter and follow us on social media to not miss any of our promotional offers.

We hope these answers were helpful to you. If you have any further questions, please do not hesitate to contact us. We are here to help you have a pleasant shopping experience on iHome-Smart!